Privacy Policy

Last updated: 20/08/2026

Just Spanish respects your privacy and is committed to handling personal information responsibly and transparently.

This Privacy Policy explains what information may be collected when you visit the Just Spanish website, create an account, enroll in a course, complete learning activities, communicate with a teacher, book private lessons, or otherwise use Just Spanish.

By using Just Spanish, you acknowledge the practices described in this Privacy Policy.

1. About Just Spanish

Just Spanish is an independent online Spanish-learning platform offering self-paced courses, assessments, teacher support and optional private lessons to learners internationally.

For privacy-related questions, contact:

2. Information We May Collect

The information collected depends on how you use Just Spanish.

Account Information

When you create a learner account, information may include:

• First and last name
• Email address
• Username or account identifier
• Password or login credentials
• Country or general location
• Profile information voluntarily provided by you

Passwords are generally handled and stored by the learning platform rather than being directly accessible to Just Spanish.

3. Course and Learning Information

When you participate in a Just Spanish course, information may be generated about your learning activity.

This can include:

• Course enrollment
• Lessons completed
• Course progress
• Quiz and self-assessment results
• Module examination results
• Final assessment results
• Homework submissions
• Speaking-practice submissions where applicable
• Course completion status
• Time or dates of course activity

This information is used to provide the learning experience and monitor course progress.

4. Teacher Support and Communications

If you contact Just Spanish for teacher support, we may receive information such as:

• Your name
• Email address
• Course-related questions
• Messages
• Homework or exercises you voluntarily share
• Feedback
• Information necessary to answer your question

Please avoid sending sensitive personal information that is not necessary for your learning request.

5. Private Lessons

Premium, Private or separately purchased learning plans may include private lessons.

Information processed for private lessons may include:

• Learner name
• Email address
• Scheduling preferences
• Lesson dates and times
• Lesson attendance
• Course progress
• Learning goals
• Notes relevant to the learner's Spanish studies
• Messages relating to lesson scheduling

Private lessons may take place using third-party video communication or scheduling services.

Where those services are used, their own privacy policies may also apply.

6. Payment Information

Payments may be processed through third-party payment providers.

Just Spanish may receive limited payment-related information such as:

• Payment confirmation
• Transaction status
• Amount paid
• Currency
• Transaction reference
• Name or email associated with the transaction

Just Spanish generally does not directly receive or store full credit-card or debit-card details when payments are handled by an external payment provider.

Payment providers process financial information according to their own privacy and security practices.

7. Certificate Information

Learners who successfully complete applicable course requirements may request or receive a Just Spanish Certificate of Completion.

To prepare and send a certificate, we may process:

• Learner name
• Email address
• Course completed
• Completion date
• Final assessment status
• Certificate identification information where used

Certificates may be prepared and sent manually by email.

Learners should ensure their account name and email address are correct.

8. Information Collected Automatically

When you visit the Just Spanish website or learning platform, certain technical information may be collected automatically.

This can include:

• IP address
• Browser type
• Device type
• Operating system
• Pages visited
• Approximate location based on IP address
• Referral source
• Session information
• Login activity
• Website interaction data
• Cookie identifiers

This information may be used to operate the website, improve performance, understand usage and maintain security.

9. Cookies

Just Spanish and the technology providers used to operate the platform may use cookies and similar technologies.

Cookies may be used for purposes such as:

• Keeping users logged in
• Remembering preferences
• Website functionality
• Security
• Analytics
• Performance monitoring
• Understanding how users interact with the website

Where required, visitors may be provided with cookie-management or consent options.

More information can be found in the separate Cookie Policy.

10. Why We Use Personal Information

Personal information may be used to:

• Create and manage learner accounts
• Provide access to purchased courses
• Track learning progress
• Provide assessments and homework
• Deliver teacher support
• Schedule private lessons
• Process and confirm payments
• Provide customer support
• Send important course communications
• Prepare Certificates of Completion
• Maintain website and account security
• Prevent misuse or fraud
• Improve courses and learning materials
• Analyze website and course usage
• Meet applicable legal or regulatory requirements

11. Course Communications

Learners may receive emails or messages required to provide the service.

These may include:

• Enrollment confirmations
• Account information
• Course-related notices
• Lesson scheduling
• Teacher-support responses
• Assessment information
• Payment confirmations
• Certificate communications
• Important service updates

These communications are considered part of providing the purchased service.

12. Marketing Communications

Just Spanish may occasionally send optional communications about:

• New courses
• Learning resources
• Promotions
• Updates
• Special offers

Where consent is required, marketing communications will only be sent where appropriate permission has been obtained.

Learners should be able to unsubscribe from optional marketing communications.

Unsubscribing from marketing does not normally stop essential account or course communications.

13. How Information May Be Shared

Just Spanish does not sell learner personal information.

Information may be shared with trusted service providers where necessary to operate the platform and provide the service.

These may include providers used for:

• Course hosting
• Website hosting
• Payments
• Email
• Video calls
• Scheduling
• Analytics
• Customer support
• File storage
• Security

These providers should only receive information reasonably necessary for the service they provide.

14. Learning Platform

Just Spanish currently uses an online learning-management platform to host and deliver course content.

The learning platform may process information such as:

• Learner accounts
• Course enrollment
• Course progress
• Assessments
• Login information
• Website interactions

The platform operates according to its own privacy, security and data-processing practices.

15. International Data Processing

Just Spanish is offered to learners internationally.

The technology services used to operate the website, learning platform, payments, email or video lessons may process or store information in different countries.

As a result, personal information may be transferred or processed outside the learner's country of residence.

Where applicable, reasonable measures are used to rely on service providers with appropriate data-protection and security practices.

16. Data Security

Reasonable technical and organizational measures are used to protect personal information against:

• Unauthorized access
• Loss
• Misuse
• Alteration
• Improper disclosure
• Destruction

However, no internet-based system can guarantee absolute security.

Learners are also responsible for protecting their passwords and account credentials.

17. Data Retention

Personal information is kept only for as long as reasonably necessary for purposes such as:

• Providing course access
• Maintaining learner records
• Responding to support requests
• Managing private lessons
• Issuing certificates
• Maintaining transaction records
• Resolving disputes
• Protecting against fraud or misuse
• Meeting applicable legal requirements

Different types of information may be retained for different periods.

Information that is no longer reasonably required may be deleted or anonymized where appropriate.

18. Learner Rights

Depending on where you live, you may have rights relating to your personal information.

These may include the right to:

• Ask what personal information is held about you
• Request access to your information
• Correct inaccurate information
• Request deletion of certain information
• Request restrictions on certain processing
• Object to certain uses of your information
• Withdraw consent where processing depends on consent
• Request a copy of certain information
• Opt out of marketing communications

These rights may vary depending on applicable law.

Requests can be sent to:
[CONTACT EMAIL]

Reasonable verification may be required before acting on a privacy request.

19. Account Deletion

Learners may contact Just Spanish if they wish to request deletion of their account.

Some information may need to be retained where reasonably necessary for:

• Payment records
• Fraud prevention
• Dispute resolution
• Legal requirements
• Course completion or certificate records

Where information cannot immediately be deleted, it may be restricted to the purposes for which retention is required.

20. Children and Younger Learners

Just Spanish may be used by younger learners where appropriate.

Where applicable law requires parental or guardian consent before personal information from a minor can be processed, enrollment should take place with the involvement of a parent or legal guardian.

Just Spanish does not intentionally request unnecessary sensitive information from children.

Parents or guardians with privacy questions relating to a younger learner may contact:
[CONTACT EMAIL]

21. Sensitive Personal Information

Learners should not provide sensitive personal information unless it is genuinely necessary.

For example, course questions and homework normally do not require information about:

• Health
• Political opinions
• Religious beliefs
• Financial account credentials
• Government identification numbers
• Other highly sensitive personal matters

If sensitive information is accidentally provided, reasonable steps may be taken to remove it where it is not required.

22. Third-Party Links

The Just Spanish website or course may contain links to third-party websites or services.

Just Spanish is not responsible for the privacy practices of websites or services operated independently by third parties.

Learners should review the privacy policies of those services where appropriate.

23. External Video, Scheduling and Communication Services

Private lessons or learner support may involve external communication tools.

If you choose to use such a service, that provider may process information according to its own privacy policy.

Just Spanish will aim to limit information shared with those providers to what is reasonably necessary for the relevant lesson or service.

24. Analytics

Analytics tools may be used to understand how learners and visitors use the Just Spanish website.

Analytics may help identify:

• Popular pages
• Website traffic
• Device types
• General visitor behavior
• Navigation patterns
• Technical problems
• Course engagement

Where legally required, non-essential analytics technologies may be subject to user consent.

25. Fraud and Security

Information may be used where reasonably necessary to:

• Protect learner accounts
• Detect suspicious activity
• Prevent payment fraud
• Investigate account sharing
• Protect course materials
• Maintain website security

Access may be restricted where serious misuse or security concerns are identified.

26. Changes to This Privacy Policy

This Privacy Policy may be updated when:

• Services change
• New technology providers are introduced
• New learning features are added
• Privacy practices change
• Applicable requirements change

The latest version will be made available on the Just Spanish website.

The "Last updated" date at the top will indicate when the policy was most recently revised.

27. International Learners

Because Just Spanish serves learners internationally, privacy rights and requirements may differ between countries.

Nothing in this Privacy Policy is intended to remove privacy rights that cannot legally be excluded.

Where mandatory local privacy rules apply to a learner, those rules continue to apply.

28. Contact

For questions about this Privacy Policy, personal information, account deletion or privacy rights, contact:

Just Spanish
Email: [CONTACT EMAIL]

29. Your Privacy Choices

You can help manage your privacy by:

• Keeping your account information accurate
• Protecting your password
• Adjusting cookie preferences where available
• Unsubscribing from optional marketing
• Contacting Just Spanish regarding privacy requests
• Avoiding unnecessary sensitive information in course submissions

30. Acceptance

By using Just Spanish, you acknowledge that personal information may be processed as described in this Privacy Policy in order to provide and operate the online learning service.

Where parental or guardian consent is legally required, the learner should use Just Spanish only with the appropriate involvement and consent.