Terms and Conditions

The Just Spanish Spanish A1 Course is an online beginner Spanish program designed to help learners develop practical Spanish for everyday communication.

The course may include:
- Online lessons and ebooks
- Audio dialogues
- Listening activities
- Speaking practice
- Self-assessments
- Homework assignments
- Module exams
- A final A1 assessment
- Teacher support
- Private lessons where included in the selected plan

Course materials may be updated, improved or reorganized over time.

Just Spanish may offer different learning plans.
A1 Essential
Includes access to the complete self-paced Spanish A1 course and the learning activities shown on the website at the time of purchase.
A1 Premium
Includes everything available in A1 Essential plus:
5 private Spanish lessons of 75 minutes each.
Premium learners may also receive additional personalized speaking practice, pronunciation guidance and feedback.
A1 Private
Includes everything available in A1 Essential plus:
12 private Spanish lessons of 75 minutes each.
This plan offers the highest level of individual teaching and personalized support.
The features displayed on the website at the time of purchase form part of the selected plan.

Course access is personal to the learner who enrolled.
Your account and course access may not be:
- Shared with another person
- Resold
- Transferred
- Sublicensed
- Used to provide access to multiple learners
You may not share your login credentials or allow another person to complete the course through your account.
The applicable course access period will be shown before or at the time of purchase.

You are responsible for providing accurate information when registering.
You are also responsible for keeping your login information secure.
Please contact Just Spanish if you believe your account has been accessed without authorization.
Learners requesting a Certificate of Completion should ensure that the name and email address associated with their account are correct.

Where a learner is not legally able to enter into a purchase agreement independently, the purchase should be made with the consent or involvement of a parent or legal guardian where required by applicable law.
Parents or guardians purchasing access for a learner are responsible for ensuring that use of the course is appropriate and permitted.

Prices will be displayed on the website or checkout page before purchase.
Just Spanish may display prices in Qatari Riyals (QAR) or another selected currency for convenience.
The payment provider may process the transaction in another currency.
Where this occurs, the learner's bank, card issuer or payment provider may apply its own:
- Currency conversion rate
- International transaction fee
- Processing charge
Just Spanish does not control independent charges applied by banks or payment providers.
The final amount charged will be shown during the payment process.
Successful payment may be required before paid course access is provided.

Private lessons are included only where specified in the learner's selected plan or where purchased separately.
Lessons:
- Must be scheduled in advance
- Are subject to teacher availability
- Are provided online unless otherwise agreed
- Are personal to the registered learner
- May not normally be transferred to another person
Rescheduling
Learners should provide at least 24 hours' notice when requesting to reschedule a private lesson.
Where adequate notice is provided, reasonable efforts will be made to arrange another suitable time.
Late Cancellations and No-Shows
A private lesson cancelled less than 24 hours before its scheduled time may be considered used.
A learner who does not attend a scheduled lesson without prior notice may also lose that lesson.
Reasonable exceptions may be considered in exceptional circumstances.
If Just Spanish Reschedules
If a private lesson needs to be rescheduled by Just Spanish, the learner will be offered an alternative time and will not lose the lesson.

Learners may receive teacher support for questions relating to the course.

Support may include clarification regarding:
- Vocabulary
- Grammar
- Exercises
- Course lessons
- Homework
- Pronunciation
- Assessments
Teacher support does not mean unlimited private tutoring.
Premium and Private learners receive additional individual teaching through the private lessons included in their plan.

Just Spanish aims to respond to learner questions within a reasonable period but does not guarantee immediate or 24/7 responses.

The course may contain:
- Self-assessments
- Listening checks
- Homework
- Module exams
- A final A1 assessment
These activities are designed to measure progress within the Just Spanish course.
Where enabled, learners may be allowed to repeat assessments.

Passing a Just Spanish assessment does not constitute passing an official external language examination.

Learners who successfully complete the applicable course requirements and final assessment may receive a Just Spanish Certificate of Completion.
Certificates may be prepared manually and sent by email.
The certificate confirms completion of the Just Spanish course.

It is not:
- A DELE certificate
- An Instituto Cervantes qualification
- A government-issued qualification
- A university qualification
- An officially accredited professional qualification
- A replacement for an external standardized Spanish examination

Just Spanish does not claim that its Certificate of Completion has the same status as an official language certification.

Just Spanish is designed to help learners develop practical beginner Spanish.
However, individual results vary.
Progress may depend on factors such as:
- Study time
- Consistency
- Completion of activities
- Speaking practice
- Previous learning experience
- Individual ability and effort
Just Spanish does not guarantee a specific level of fluency, examination result, employment outcome, academic result or immigration-related outcome.

Purchases are subject to the separate Just Spanish Refund Policy available on the website.
The Refund Policy forms part of these Terms.
Nothing in these Terms is intended to remove consumer rights that cannot legally be excluded.

Unless otherwise stated, Just Spanish course content and original materials are owned by or licensed for use by Just Spanish.
This may include:

- Written lessons
- Ebooks
- Audio recordings
- Videos
- Dialogue scripts
- Worksheets
- Exercises
- Homework
- Assessments
- Examination questions
- Graphics
- Course structure
- Website content
- Branding

Purchasing access gives the learner a personal, limited, non-exclusive and non-transferable right to use the materials for individual learning.

Without permission, learners may not:
- Copy and redistribute course materials
- Upload paid materials publicly
- Sell or resell materials
- Share course files with other people
- Republish assessments or examination questions
- Record and publicly distribute private lessons
- Remove ownership or copyright notices
- Use substantial portions of the materials to create a competing course

Serious violations may result in suspension or removal of course access.

You agree to use Just Spanish responsibly.

You must not use the platform to:
- Violate applicable law
- Gain unauthorized access to accounts or systems
- Disrupt the website or learning platform
- Share malicious software
- Harass teachers or other learners
- Distribute unlawful or abusive material
- Abuse teacher-support channels
- Circumvent access restrictions

Access may be restricted where serious misuse occurs.

Because Just Spanish is an online course, learners are responsible for having suitable technology to access it.
This may include:
- A compatible phone, tablet or computer
- Internet access
- A modern web browser
- Audio capability
- An active email address

Just Spanish is not responsible for problems caused solely by a learner's device, internet connection, bank, browser or unsupported software.

Just Spanish may use third-party services for functions such as:
- Course hosting
- Payments
- Email
- Private video lessons
- Scheduling
- Analytics
- Audio or video delivery
Those providers may have their own terms and privacy policies.

Temporary disruptions caused entirely by third-party services may be outside the control of Just Spanish.

Reasonable efforts will be made to keep the course accessible.

Temporary interruptions may occasionally occur due to:
- Maintenance
- Software updates
- Technical issues
- Security updates
- Third-party outages
- Events outside reasonable control

Where possible, access will be restored as soon as reasonably practical.

Just Spanish may update course content to improve the learning experience.

This may include:
- Correcting errors
- Improving explanations
- Updating examples
- Replacing audio or visual material
- Adding activities
- Reorganizing lessons
- Updating assessments
- Improving the course interface

Normal improvements or updates do not create an automatic right to a refund where the purchased course remains substantially available.

Prices and plan structures may change for future purchases.
A future price change does not normally affect a purchase that has already been completed.
The learner receives the plan and features represented as included at the time of purchase, subject to reasonable course improvements and updates.

Learners may receive communications necessary to provide the service, including:
- Enrollment confirmations
- Course-related messages
- Payment information
- Private-lesson scheduling
- Account notices
- Assessment information
- Certificate communications

Optional marketing communications may be managed separately.

Personal information is handled in accordance with the Just Spanish Privacy Policy.
Please review the Privacy Policy for information about how personal information may be collected, used and stored.

The website may use cookies and similar technologies necessary for functionality, analytics or other permitted purposes.
More information is available in the Cookie Policy and any cookie controls provided on the website.

Just Spanish may suspend or terminate course access in cases involving serious misuse, including:
- Account sharing
- Fraudulent payments
- Unauthorized redistribution of materials
- Serious harassment or abusive behavior
- Attempts to compromise the platform
- Significant violation of these Terms

Where appropriate, a warning may be provided before access is restricted.
Any refund rights following suspension remain subject to applicable law and the Refund Policy.

To the maximum extent permitted by applicable law, Just Spanish is not responsible for indirect or consequential losses arising from use of the course.
Nothing in these Terms excludes liability where exclusion would not legally be permitted.
Nothing in these Terms limits mandatory consumer rights.

Just Spanish will not be responsible for delays or interruptions caused by events reasonably outside its control.
This may include significant platform outages, telecommunications failures, natural events, government actions or comparable circumstances.
Where such an event affects a scheduled private lesson, reasonable efforts will be made to reschedule it.

These Terms may occasionally be updated to reflect changes to:
- Course features
- Services
- Website functionality
- Payment arrangements
- Operational requirements
- Applicable legal requirements

The most recent version will be available on the Just Spanish website.
Where required, significant changes affecting existing learners will be communicated appropriately.

Just Spanish is offered as an online learning service for learners in different countries.
Learners are responsible for ensuring that accessing or purchasing the service is permitted where they live.
Mandatory consumer-protection rights that apply to a learner cannot be removed by these Terms.
These Terms should be interpreted alongside any laws that necessarily apply to the relevant transaction.

For questions relating to the course, payments, private lessons, certificates or these Terms, contact:
Just Spanish
hello@justspanishqa.com

By purchasing, enrolling in or using Just Spanish, you confirm that you have read and understood these Terms & Conditions and agree to them.
Where consent from a parent or legal guardian is legally required, the learner should not purchase or use the paid service independently without that consent.